Service
Customized services to fit your solution. Most importantly, we've got you covered during each step of your project.
Ludman Industries certainly offers all-inclusive customer service and support 24/7 with our dedicated team of process experts. Above all, we are dedicated to building lasting partnerships with our customers.
Similarly, Ludman Service Staff is just one phone call or email away. Moreover, if you have questions about how to optimize your machine performance or service a component of it, our support staff will quickly answer your questions to ensure maximum up-time.
Likewise, if your machine needs improvement, our knowledgeable process engineering staff will travel to you on-site. Moreover, we will help find a solution that best suits your conditions. In addition, choosing Ludman for your machine ensures that your original investment maintains OEM quality. On the other hand, we refurbish any make and model machine, including non-Ludman models.
In short, we offer the following:
- Procurement
- Engineering and process analysis
- 24/7 customer support
- Pilot-plant testing
- Process design
- Complete process solutions, or in other words, turnkey systems
- Start-up
- Supervision of installation and commissioning
- Plant audits, inspections, unit upgrades and after that, refurbishment
- Staff training
- Contract manufacturing
- Quality assurance
- Medallion Program for qualifying customers
- Decommissioning and replacement
Lastly, learn more about our individual custom engineering and process development.